Building and developing good relations require knowlegde, individual approach, commitment and use of right tools – not only technological solutions. We help to understand client’s needs and preferences, and consequently provide them the highest quality adjusted services and products.
PURE CONCEPT will support you in this area by providing:
- audit – analytical approach to relations with current and prospective clients, as well as, assessment and recommendations about: which clients are the strategic ones and which clients could become the strategic clients; what affects their satisfaction; whether and how the knowledge about a client is used; who and how should take care of client relations in your company
- help in creating and implementing strategies and programs regarding management of key client relations
- conducting client satisfactory surveys
- creating and implementing activities designed for particular groups which will strengthen and consolidate Your relations with a client, and consequently will translate into sales growth
- advice on selecting and using CRM tools.
